Terms of Service
These terms explain the rules for using Backlog. They cover your account, the content you put into the service, and the standards we expect from anyone using the product.
If you use Backlog for a company, team, or other organization, you confirm that you have authority to accept these terms on that organization's behalf.
If you do not agree to these terms, do not use Backlog.
Accounts
You need an account to use most of Backlog. Keep your details accurate, keep your credentials private, and do not let someone else use your account.
When you create an account, you must provide current and accurate information and keep it updated over time.
We may refuse service, suspend or terminate accounts, remove content, or cancel paid access if we believe these terms, the law, or the safety of the service requires it.
Security
We work to protect Backlog, but you also need to protect your password, devices, and workspace access.
You are responsible for activity that happens under your account unless the issue was caused by our own failure to secure the service.
If you suspect unauthorized access, a compromised password, or any other security issue, notify us immediately.
Your Content
Content you create in Backlog remains yours, but you must have the rights to use it and you give us permission to host and process it so the service can function.
Content includes things like task details, comments, attachments, files, project information, links, and other material you submit to the service.
By posting or uploading content to Backlog, you grant us a limited, non-exclusive license to host, store, reproduce, adapt for technical purposes, display, back up, and process that content as needed to operate, improve, and secure the service.
You are responsible for your content, including whether it is lawful, reliable, and appropriate, and whether you have any needed permissions from third parties.
Acceptable Use
Use Backlog lawfully and responsibly. Do not abuse the product, other users, or the systems that support it.
- Do not use the service if you are not legally able to agree to these terms.
- Do not copy, modify, reverse engineer, decompile, scrape, or extract source code, data, or underlying methods from Backlog except where the law clearly allows it.
- Do not sell, lease, sublicense, or commercially exploit Backlog or any part of it without our written permission.
- Do not upload malware, unlawful material, deceptive content, spam, or files intended to disrupt or damage the service.
- Do not interfere with the proper operation of Backlog, bypass access controls, overload the platform, or use automation in a way that harms reliability or other users.
- Do not impersonate another person or entity, use another account without permission, or create a misleading identity.
- Do not harass, threaten, discriminate against, or harm other people through the service.
- Do not use Backlog to run link-chain schemes, misleading routing, fake reviews, or other abusive traffic or reputation tactics.
Intellectual Property
Backlog, our software, branding, design, and related materials remain our property or the property of our licensors.
These terms do not transfer any ownership of our intellectual property to you. You may not use our trademarks, trade dress, or other brand elements without prior written permission.
Limited Rights to Use
We give you a limited, non-exclusive, revocable, non-transferable right to use Backlog while you follow these terms.
That right exists only for your internal use of the service as we make it available. We can limit, suspend, or end that right if these terms are breached or if we discontinue part of the service.
Third-Party Links, Sites, and Services
Backlog may link to or connect with products and services that we do not own or control.
We do not endorse those third-party services and are not responsible for their content, availability, or practices. If you use them, you do so on their terms and at your own risk.
Confidentiality
If we share information with you that is confidential, you must protect it and not disclose it without permission.
This obligation applies to information that is marked confidential or that a reasonable person would understand to be confidential based on the context.
Feedback
If you send us ideas, suggestions, or product feedback, we can use them without restriction or compensation.
You keep ownership of your feedback, but you give us a perpetual, worldwide right to use, adapt, publish, and build on it without owing you payment or credit.
Liability
Neither side is liable to the other for indirect, incidental, special, punitive, or consequential losses arising from use of the service.
To the maximum extent allowed by law, Backlog is not responsible for lost profits, lost business, lost goodwill, loss of data, work interruption, or similar indirect harm.
You are responsible for maintaining backups and appropriate security for your own data, systems, and devices.
Indemnity
If your content, misuse of the service, or breach of these terms leads to a claim against us, you agree to cover the resulting costs and losses.
That includes reasonable legal fees and other expenses, to the extent permitted by law.
Disclaimer
Backlog is provided on an "as is" and "as available" basis.
We do not promise uninterrupted availability, error-free operation, or that the service will meet every requirement you may have. To the maximum extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Changes to These Terms
We may update these terms as Backlog, the law, or our operations evolve.
When we do, we will post the updated terms on this page. Your continued use of the service after the new terms are posted means you accept the updated version.
Contact Us
Questions about these terms can be sent to us by email.
Please contact us and we will review your question.